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Rule 005
No fake apologies.
Emotional Infrastructure
Handbook Entry
“I’m sorry you felt that way” is not an apology, it’s a corporate email. If you messed up, say so. If you didn’t, don’t perform remorse. Either way: clarity over contortion. No one likes an apology acrobat.
Gab:
Fake apologies are just bad theater. And you're not winning a Tony.
TLDR:
Apologies are not public relations statements. If you’re not owning your part, keep your mouth shut.
Gab & Spence Life Decorum
Handbook
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